If you are a new bank customer, and in case you forgot your newly set netbank password, there is no way to change it online. This is because to pass the security checks you need your bank atm/debit card to verify your identity.
When you get the card, you need to activate it, either by going to the bank, or on the netbank website. When you want to activate it, you cant have forgotten your password, because in this rare situation there is no way out, except going to the bank.
Solution: Remember your password! This is really the user's foolishness, nothing the bank can do about it.
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